Explorer Outage

Update timeline

1. investigating Oct 25, 2026, 11:31 PM UTC

   We are currently experiencing with our Explorer endpoint infrastructure. Will provide updates when we have it.

2. investigating Oct 26, 2026, 02:06 AM UTC

   Allium's Explorer remains unavailable. We'll provide another update in the next 2 hours.

3. investigating Oct 26, 2026, 04:31 AM UTC

   We are prioritizing bringing services back online and will update you as soon as service is restored.

4. identified Oct 26, 2026, 03:39 PM UTC

   Allium has taken the Allium App offline as a precautionary step to fully restoring services.

5. identified Oct 27, 2026, 02:41 AM UTC

   We are continuing to work on restoring the Allium App. There is no change in status since our last update. We will post our next update by 14:00 UTC.

6. identified Oct 27, 2026, 02:24 PM UTC

   We are continuing to work on restoring the Allium App. There is no change in status since our last update. We will post our next update by 17:00 UTC.

7. monitoring Oct 28, 2026, 01:00 PM UTC

   Allium Explorer and Explorer API are back online. Allium Assistant and the Allium MCP are not yet available, and we’ll post an update when they’re back. As a security precaution, the following changes are in effect: - API keys: existing API keys are being revoked. Please create a new key in the app to restore API access. If your Allium contact is issuing you a new key directly, no action is needed until you receive it. - Password and multi-factor authentication: please set a new password when you sign in, and we recommend turning on multi-factor authentication. - Uploaded data: uploading new data and accessing previously uploaded data are temporarily disabled. Queries that use uploaded tables won’t run until this is re-enabled. We are monitoring performance closely and will post an update once we confirm stability.

8. resolved Oct 28, 2026, 02:59 PM UTC

   Core Allium Explorer and API Restored.