Resolved on February 24, 2026, affecting Kiosks (Payment Center) and Kiosks (Value Center) and 1 more.
At 8:32am CST Payment Center and Value Center machines were unable to start laundry machines. The issue was resolved by 9:15am CST. We sincerely apologize for the impact this incident had on you and your customers. Our team will conduct a full post-mortem analysis to understand the root cause and implement measures to prevent a recurrence. Thank you for your patience and understanding.
Affected components
Update timeline
- resolved Feb 24, 2026, 02:32 PM UTC
At 8:32am CST Payment Center and Value Center machines were unable to start laundry machines. The issue was resolved by 9:15am CST. We sincerely apologize for the impact this incident had on you and your customers. Our team will conduct a full post-mortem analysis to understand the root cause and implement measures to prevent a recurrence. Thank you for your patience and understanding.
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