Resolved on May 4, 2024, affecting VPS Host: LON-1415.
"Sumatra" LON0 HV is undergoing an emergency restart to resolve issues following an update. Service should be fully restored within the next 15 minutes. 00:46: Issues are being investigated, the emergency maintenance window is being extended until 01:30 UTC+1 at this time. 01:15: All virtual servers are powering back up now. Service is expected to be fully restored within the next 15 minutes. 01:30: All virtual servers are back up again now. Please contact our support team if you have any outstanding issues.
Affected components
Update timeline
- resolved May 04, 2024, 11:30 PM UTC
"Sumatra" LON0 HV is undergoing an emergency restart to resolve issues following an update. Service should be fully restored within the next 15 minutes. 00:46: Issues are being investigated, the emergency maintenance window is being extended until 01:30 UTC+1 at this time. 01:15: All virtual servers are powering back up now. Service is expected to be fully restored within the next 15 minutes. 01:30: All virtual servers are back up again now. Please contact our support team if you have any outstanding issues.
- investigating May 04, 2026, 11:30 PM UTC
"Sumatra" LON0 HV is undergoing an emergency restart to resolve issues following an update. Service should be fully restored within the next 15 minutes. 00:46: Issues are being investigated, the emergency maintenance window is being extended until 01:30 UTC+1 at this time. 01:15: All virtual servers are powering back up now. Service is expected to be fully restored within the next 15 minutes. 01:30: All virtual servers are back up again now. Please contact our support team if you have any outstanding issues.
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