Alert Logic incident

Delayed Incident Generation

Resolved after 2 hours 27 minutes, affecting Log Management and Network IDS, on February 17, 2025.

resolved Feb 17, 2025, 09:59 PM UTC

The issue affecting incidents has been resolved and all services are operating normally. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. If you experience any further issues, please contact [email protected].

Started
Feb 17, 2025, 07:31 PM UTC
Resolved
Feb 17, 2025, 09:59 PM UTC
Duration
2h 27m
Detected by Pingoru
Feb 17, 2025, 07:31 PM UTC

Affected components

Log ManagementNetwork IDS

Update timeline

  1. investigating Feb 17, 2025, 07:31 PM UTC

    We are currently investigating an issue that may causing a delay in the creation of incidents in US-East-1. We will provide an update as soon as we have more information.

  2. monitoring Feb 17, 2025, 08:37 PM UTC

    We have implemented a fix for the issue affecting incidents and are currently monitoring the situation to ensure that the issue has been fully resolved. We will continue to provide updates until the incident is closed.

  3. resolved Feb 17, 2025, 09:59 PM UTC

    The issue affecting incidents has been resolved and all services are operating normally. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. If you experience any further issues, please contact [email protected].

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