Alation Cloud Service incident

Latency across multiple regions

Resolved after 5 hours, affecting Americas (US-east) - Dev and Americas (US-east) and 1 more, on July 16, 2025.

monitoring Jul 16, 2025, 06:25 PM UTC

We have identified and deployed a fix across all tenants and are monitoring performance.

Started
Jul 16, 2025, 03:59 PM UTC
Resolved
Jul 16, 2025, 08:59 PM UTC
Duration
5h
Detected by Pingoru
Jul 16, 2025, 03:59 PM UTC

Affected components

Americas (US-east) - DevAmericas (US-east)Americas (US-west)Americas (US-west) - DevCanada (Montreal)Canada (Montreal) - DevEMEA (Ireland)EMEA (Ireland) - DevEMEA (Frankfurt) - DevEMEA (Frankfurt)

Update timeline

  1. investigating Jul 16, 2025, 03:59 PM UTC

    Our engineering teams are working to identify the issue and are actively working to mitigate the impact. We will provide updates here every 30 minutes or as new information becomes available.

  2. monitoring Jul 16, 2025, 06:25 PM UTC

    We have identified and deployed a fix across all tenants and are monitoring performance.

  3. resolved Jul 16, 2025, 08:59 PM UTC

    This incident has been resolved.

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