Akeneo incident

PHP vulnerabilities announced

Resolved after 5 hours 27 minutes, affecting UI and REST API and 1 more, on October 21, 2026.

resolved Oct 21, 2026, 04:57 PM UTC

Our mitigation work is complete. PIM SaaS is now running a patched version of PHP, which includes fixes for both identified vulnerabilities.⁠ PIM SaaS instances continue to operate normally, and no action is required on your end.⁠ Thank you for your understanding.

Started
Oct 21, 2026, 11:30 AM UTC
Resolved
Oct 21, 2026, 04:57 PM UTC
Duration
5h 27m
Detected by Pingoru
Oct 21, 2026, 11:30 AM UTC

Affected components

UIREST APIGraphQL API

Update timeline

  1. identified Oct 21, 2026, 11:30 AM UTC

    We are aware of two critical PHP vulnerabilities announced yesterday and are treating this as a high-priority security matter. Protecting your business and data is our priority. Our engineering team is actively assessing the potential impact on Akeneo services, and mitigation work is already underway. In parallel, we are closely monitoring the PHP security release and will provide further updates here as our assessment and remediation progress. Your PIM instance is running normally. We will let you know if any action is required on your end. Thank you for your understanding.

  2. resolved Oct 21, 2026, 04:57 PM UTC

    Our mitigation work is complete. PIM SaaS is now running a patched version of PHP, which includes fixes for both identified vulnerabilities.⁠ PIM SaaS instances continue to operate normally, and no action is required on your end.⁠ Thank you for your understanding.

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