Akana incident

Global West environment impaired

Resolved after 6 minutes, on February 13, 2024.

resolved Feb 13, 2024, 11:30 PM UTC

Starting around 4:12AM UTC, API portal experienced application impairment in Global West, the West deployment zone. Received a PagerDuty alert at 4:13AM UTC. Was able to restart the application by 4:16AM. The traffic became normal around 4:18AM.

Started
Feb 13, 2024, 04:12 AM UTC
Resolved
Feb 13, 2024, 04:18 AM UTC
Duration
6m
Detected by Pingoru
Feb 13, 2024, 04:12 AM UTC

Update timeline

  1. resolved Feb 13, 2024, 11:30 PM UTC

    Starting around 4:12AM UTC, API portal experienced application impairment in Global West, the West deployment zone. Received a PagerDuty alert at 4:13AM UTC. Was able to restart the application by 4:16AM. The traffic became normal around 4:18AM.

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