Airship incident

Investigating an issue with the APIs component

Resolved after 1 hour 33 minutes, affecting Web Notifications and Email Messaging and 1 more, on July 16, 2026.

resolved Jul 16, 2026, 04:16 PM UTC

This incident has been resolved. Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

Started
Jul 16, 2026, 02:43 PM UTC
Resolved
Jul 16, 2026, 04:16 PM UTC
Duration
1h 33m
Detected by Pingoru
Jul 16, 2026, 02:43 PM UTC

Affected components

Web NotificationsEmail MessagingSMS MessagingAPIsWeb NotificationsEmail MessagingSMS MessagingAPIsMobile MessagingWeb Notifications

Update timeline

  1. investigating Jul 16, 2026, 02:43 PM UTC

    Since 2:43 PM Pacific time we are investigating an issue involving the APIs component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

  2. investigating Jul 16, 2026, 02:53 PM UTC

    Since approximately 21:23 UTC, we are investigating an issue involving the API component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

  3. monitoring Jul 16, 2026, 03:11 PM UTC

    We have resolved the issue impacting sends. We are continuing to monitor.

  4. resolved Jul 16, 2026, 04:16 PM UTC

    This incident has been resolved. Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

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