Resolved after 1 day 1 hour, affecting SMS Messaging and Performance Analytics and 1 more, on October 20, 2025.
This incident has been resolved. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Affected components
Update timeline
- investigating Oct 20, 2025, 12:00 AM UTC
Since 12:00 AM PT, we have been impacted by an increase of error rates and latencies from AWS. SMS delivery, Performance Analytics and Real Time Data Streaming are impacted. All other services are currently working as expected. Our engineering team is currently monitoring the issue. We will update our status page as soon as we have more information. Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
- monitoring Oct 20, 2025, 02:52 AM UTC
Amazon has deployed corrective actions, and our systems are returning to normal. We are currently monitoring the system. Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
- resolved Oct 21, 2025, 01:13 AM UTC
This incident has been resolved. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
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