Airship incident

Attribute List upload failing

Resolved after 1 hour 24 minutes, affecting www.airship.com and Mobile Messaging and 1 more, on December 16, 2025.

resolved Dec 16, 2025, 05:13 PM UTC

This issue has been resolved. Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

Started
Dec 16, 2025, 03:49 PM UTC
Resolved
Dec 16, 2025, 05:13 PM UTC
Duration
1h 24m
Detected by Pingoru
Dec 16, 2025, 03:49 PM UTC

Affected components

www.airship.comMobile MessagingEmail MessagingSMS Messagingwww.airship.comEmail MessagingMobile MessagingMobile MessagingEmail MessagingSMS Messaging

Update timeline

  1. investigating Dec 16, 2025, 03:49 PM UTC

    Since 5:39am PST, we are currently investigating an issue that has prevented Attribute Lists from uploading successfully. Our engineering team is working to identify and resolve this. We will update our status page as soon as we have more information. Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

  2. monitoring Dec 16, 2025, 04:38 PM UTC

    Our engineering team is still working on a fix for this issue. Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

  3. resolved Dec 16, 2025, 05:13 PM UTC

    This issue has been resolved. Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.

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