Resolved after 18 hours 28 minutes, on March 31, 2025.
The issue has been resolved. If you are still encountering problems, please reach out to us through the Support Portal.
Update timeline
- investigating Mar 31, 2025, 06:17 PM UTC
We are looking into reports that listings stay API-connected after a Host disconnects from an application. Our team is working on this issue and will share updates when we have more information.
- monitoring Apr 01, 2025, 12:00 AM UTC
We launched a fix for this issue on March 31 at 3:00 PM (PDT) and will monitor the results. The issue started on March 30 at 11:30 PM (PDT). It caused listings to stay API-connected after a Host disconnected from an application. You may have experienced this error when attempting to API-connect a listing, the error message says: "This listing is connected to a different API partner" when trying to API-connect a listing. If you still facing this error, please contact us through the Support Portal.
- resolved Apr 01, 2025, 12:45 PM UTC
The issue has been resolved. If you are still encountering problems, please reach out to us through the Support Portal.
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