Resolved after 5 hours 39 minutes, affecting Airbase Dashboard, on November 18, 2025.
The incident has been resolved by our upstream infrastructure provider. We will continue to monitor our services for any further issues.
Affected components
Update timeline
- investigating Nov 18, 2025, 12:02 PM UTC
Due to an outage on our infrastructure provider, our platform is currently experiencing an outage. We are working to bring services back up.
- monitoring Nov 18, 2025, 12:16 PM UTC
The issue with our infrastructure provider remains ongoing. We are monitoring the situation closely. Appreciate your patience.
- monitoring Nov 18, 2025, 01:17 PM UTC
Our infrastructure provider has identified the root cause of the issue and is currently working on a fix. We're monitoring the situation closely and will provide another update as soon as we know more. Appreciate your patience.
- monitoring Nov 18, 2025, 02:47 PM UTC
Our infrastructure provider has implemented a fix. Our systems are starting to come back up and we are monitoring the situation closely. Appreciate your patience.
- monitoring Nov 18, 2025, 02:47 PM UTC
Our systems are starting to come back up and we are monitoring the situation closely. Appreciate your patience.
- monitoring Nov 18, 2025, 04:15 PM UTC
All systems have been restored, and our services are fully operational. We are continuing to monitor for stability. Thank you for your patience and understanding throughout this incident.
- resolved Nov 18, 2025, 06:11 PM UTC
The incident has been resolved by our upstream infrastructure provider. We will continue to monitor our services for any further issues.
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