Resolved after 51 minutes, affecting Web App, on January 2, 2025.
We believe we have identified the root cause. Login is working again and requests are succeeding. We are currently monitoring to ensure that the issue is completely resolved.
Affected components
Update timeline
- investigating Jan 02, 2025, 02:55 PM UTC
Air is currently experiencing a service disruption. Impact includes the inability to log in and interact with core UI functionality. We are currently investigating the root cause.
- monitoring Jan 02, 2025, 03:04 PM UTC
We believe we have identified the root cause. Login is working again and requests are succeeding. We are currently monitoring to ensure that the issue is completely resolved.
- resolved Jan 02, 2025, 03:47 PM UTC
The incident is resolved as the app continues to remain stable.
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