Aiia incident

Portugal BBVA not accessible

Resolved after 3 days 14 hours, affecting Portugal, on April 16, 2026.

investigating Apr 16, 2026, 03:11 PM UTC

We have detected that Portugal BBVA is currently not accessible via bank selector and are currently investigating the issue. As an alternative, customers can login via Spain BBVA while we fix the issue

Started
Apr 16, 2026, 03:11 PM UTC
Resolved
Apr 20, 2026, 05:27 AM UTC
Duration
3d 14h
Detected by Pingoru
Apr 16, 2026, 03:11 PM UTC

Affected components

Portugal

Update timeline

  1. investigating Apr 16, 2026, 03:11 PM UTC

    We have detected that Portugal BBVA is currently not accessible via bank selector and are currently investigating the issue. As an alternative, customers can login via Spain BBVA while we fix the issue

  2. resolved Apr 20, 2026, 05:27 AM UTC

    Configuration has been updated and connectivity to Portugal BBVA is restored

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