Aiia incident

Sibs outage

Resolved after 11 days 4 hours, affecting Portugal, on March 27, 2026.

identified Apr 07, 2026, 01:56 PM UTC

Starting 2026-03-26 there is an outage on Sibs Market providers affecting all requests. Sibs has been contacted and escalated to re-onboard Mastercard license certificates. Still waiting on their response.

Started
Mar 27, 2026, 09:57 AM UTC
Resolved
Apr 07, 2026, 02:54 PM UTC
Duration
11d 4h
Detected by Pingoru
Mar 27, 2026, 09:57 AM UTC

Affected components

Portugal

Update timeline

  1. investigating Mar 27, 2026, 09:57 AM UTC

    Starting 2026-03-26 there is an outage on Sibs Market providers affecting all requests. We are investigating

  2. identified Apr 07, 2026, 01:56 PM UTC

    Starting 2026-03-26 there is an outage on Sibs Market providers affecting all requests. Sibs has been contacted and escalated to re-onboard Mastercard license certificates. Still waiting on their response.

  3. resolved Apr 07, 2026, 02:54 PM UTC

    The incident has been resolved by the provider

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