Resolved after 2 days 3 hours, affecting Germany, on September 22, 2026.
The provider has released a fix and conversion rate is recovering. We are currently monitoring
Affected components
Germany
Update timeline
- investigating Sep 22, 2026, 09:00 AM UTC
Starting 16th September, we have identified a decrease in conversion rate for Comdirect affecting some customers. We are currently investigating and have contacted the provider to address the issue
- monitoring Sep 23, 2026, 07:28 AM UTC
The provider has released a fix and conversion rate is recovering. We are currently monitoring
- resolved Sep 24, 2026, 12:36 PM UTC
This incident has been resolved.
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