Resolved after 19 hours 49 minutes, affecting iCap and Lexi, on April 23, 2025.
After monitoring for the past day, we can confirm service has been fully restored and iCap is operating normally. More info to come in a post-mortem.
Affected components
Update timeline
- monitoring Apr 23, 2025, 06:02 PM UTC
Earlier today, around 11:37 am EST / 15:37 UTC, iCap experienced a brief outage. Service was restored to 100% after a few minutes. We are currently monitoring to make sure this incident is not ongoing.
- monitoring Apr 23, 2025, 08:52 PM UTC
Update: we are continuing to investigate for a root cause on today's iCap outage. Monitoring shows all iCap metrics are reporting as normal and we do not believe this to be an ongoing issue.
- resolved Apr 24, 2025, 01:51 PM UTC
After monitoring for the past day, we can confirm service has been fully restored and iCap is operating normally. More info to come in a post-mortem.
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