Aha! incident

Slow performance for some customers

Resolved after 1 hour 1 minute, affecting Aha! application, on February 18, 2026.

identified Feb 18, 2026, 02:20 PM UTC

Engineering has temporarily disabled some reporting functionality.

Started
Feb 18, 2026, 01:51 PM UTC
Resolved
Feb 18, 2026, 02:52 PM UTC
Duration
1h 1m
Detected by Pingoru
Feb 18, 2026, 01:51 PM UTC

Affected components

Aha! application

Update timeline

  1. identified Feb 18, 2026, 01:51 PM UTC

    Some customers are experiencing slow performance accessing the Aha! Application. Engineering has identified the problem and is working towards a solution.

  2. identified Feb 18, 2026, 02:20 PM UTC

    Engineering has temporarily disabled some reporting functionality.

  3. resolved Feb 18, 2026, 02:52 PM UTC

    This incident has been resolved.

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