Agora incident

【Global】Real-Time Communication A small number of users are experiencing a black screen issue

Resolved on February 24, 2026, affecting Agora.

resolved Feb 24, 2026, 01:04 PM UTC

We have identified that a limited number of users experienced a black screen phenomenon. We have addressed the issue, and services have now been restored. The impact occurred from 11:20 to 12:57 (UTC) on February 24, 2026.

Started
Feb 24, 2026, 01:04 PM UTC
Resolved
Feb 24, 2026, 01:04 PM UTC
Duration
–
Detected by Pingoru
Feb 24, 2026, 01:04 PM UTC

Affected components

Agora

Update timeline

  1. resolved Feb 24, 2026, 01:04 PM UTC

    We have identified that a limited number of users experienced a black screen phenomenon. We have addressed the issue, and services have now been restored. The impact occurred from 11:20 to 12:57 (UTC) on February 24, 2026.

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