Agora incident
【Global】Real-Time Communication Abnormal statistics of login success rate data affect the display of the 'SD-RTN™ Join Experience Indicator' status, with no actual impact on customer experience
Resolved after 29 minutes, affecting Agora, on May 29, 2025.
Starting from 2025-05-29 02:56:00 (UTC), the abnormal statistics of data indicators affected the display of the 'SD-RTN™ Join Experience Indicator' status, with no actual impact on customer experience. This issue was resolved at 2025-05-29 08:17:00 (UTC).
Affected components
Update timeline
- identified May 29, 2025, 08:01 AM UTC
We have identified the cause of the issue and are currently working on a fix.
- resolved May 29, 2025, 08:21 AM UTC
This incident has been resolved.
- resolved May 29, 2025, 08:30 AM UTC
Starting from 2025-05-29 02:56:00 (UTC), the abnormal statistics of data indicators affected the display of the 'SD-RTN™ Join Experience Indicator' status, with no actual impact on customer experience. This issue was resolved at 2025-05-29 08:17:00 (UTC).
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