Affirm Outage History
Affirm is up right nowPingoru has recorded 101 incidents for Affirm: 73 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 185 of 720 (26%) |
| May 2026 | 7 | 27 of 744 (4%) |
| June 2026 | 15 | 6 of 720 (1%) |
| July 2026 | 9 | 169 of 744 (23%) |
| August 2026 | 1 | 96 of 744 (13%) |
| September 2026 | 1 | 1 of 720 (0%) |
| October 2026 | 0 | 0 of 591 (0%) |
Incidents, newest first
Minor January 9, 2025 US Sandbox Checkout Degraded 14d 1h US
Started Jan 09, 2025, 08:03 PM UTC· resolved Jan 23, 2025, 09:56 PM UTC
- investigating Jan 09, 2025, 08:03 PM UTC
We are currently experiencing intermittent degraded performance for Affirm Sandbox including Sandbox checkouts.
- monitoring Jan 10, 2025, 04:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 23, 2025, 09:56 PM UTC
This incident has been resolved.
Minor January 7, 2025 Sandbox Checkout Degraded 7h 45m US
Started Jan 07, 2025, 06:20 PM UTC· resolved Jan 08, 2025, 02:06 AM UTC
- investigating Jan 07, 2025, 06:20 PM UTC
We are currently investigating this issue.
- investigating Jan 08, 2025, 12:07 AM UTC
We are continuing to investigate this issue.
- investigating Jan 08, 2025, 12:09 AM UTC
We are continuing to investigate this issue.
- monitoring Jan 08, 2025, 02:04 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 08, 2025, 02:06 AM UTC
This incident has been resolved.
Minor November 29, 2024 Degraded Performance across Affirm US Checkout Service 1h US, US - Shop Pay Installments
Started Nov 29, 2024, 07:03 PM UTC· resolved Nov 29, 2024, 08:04 PM UTC
- investigating Nov 29, 2024, 07:03 PM UTC
We are experiencing an increase in errors across services in the US related to checkout that is degrading the checkout flow. We are working on identifying the issue and will update as soon as possible.
- identified Nov 29, 2024, 07:18 PM UTC
Our teams have identified the issue and are working on fixing the issue.
- monitoring Nov 29, 2024, 07:23 PM UTC
Our teams have implemented a fix and are seeing our services recover. We will continue monitoring to ensure our services maintain operational.
- monitoring Nov 29, 2024, 07:44 PM UTC
We are seeing recoveries across our services. We are still monitoring our services to ensure they recover fully.
- resolved Nov 29, 2024, 08:04 PM UTC
Our services have fully recovered. This incident is now resolved.
Critical November 25, 2024 Increased Errors across Affirm Services 8h 23m US, US, US - Shop Pay Installments
Started Nov 25, 2024, 08:28 PM UTC· resolved Nov 26, 2024, 04:52 AM UTC
- investigating Nov 25, 2024, 08:28 PM UTC
Our teams have identified an increase in errors across Affirm services that are impacting checkouts. We are working on identifying the root cause of the issue to mitigate the impact. We will update as soon as possible.
- investigating Nov 25, 2024, 08:59 PM UTC
We are still working on identifying the root cause of the issue and mitigating the issue. We will update as soon as possible.
- identified Nov 25, 2024, 09:30 PM UTC
Our teams have identified the issue and are working on implementing fixes to mitigate the issue.
- identified Nov 25, 2024, 09:38 PM UTC
Our teams have implemented a fix and are monitoring to see if services recover.
- identified Nov 25, 2024, 09:59 PM UTC
Our services are still impacted. We are working on additional mitigation methods to restore service.
- identified Nov 25, 2024, 10:35 PM UTC
The root cause is related to excessive traffic on our backend database. Our teams are working on relieving the load on our database. We are implementing a fix to cause temporary relief that will allow recovery to occur.
- identified Nov 25, 2024, 11:13 PM UTC
We're monitoring the effects of a change our teams just implemented. We will update on next steps as soon as possible.
- identified Nov 25, 2024, 11:20 PM UTC
The recent update has resulted in Shop Pay Installments availability to drop substantially. We will update as soon as possible.
- identified Nov 25, 2024, 11:27 PM UTC
We are continuing to work on a fix for this issue.
- identified Nov 26, 2024, 12:40 AM UTC
Affirm's end to end conversion rate has dropped sharply due to increased error rates. We are continuing to work on identifying a solution to mitigate this issue.
- identified Nov 26, 2024, 01:37 AM UTC
Affirm is still experiencing degraded service and high error rates. We are continuing to work on identifying a solution to mitigate this issue.
- identified Nov 26, 2024, 02:53 AM UTC
We are performing a controlled recovery and expect resolution in about 1 hour.
- identified Nov 26, 2024, 04:01 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 26, 2024, 04:03 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 26, 2024, 04:52 AM UTC
The issue has been resolved and all services have been restored to full functionality.
Minor November 6, 2024 Identified Issue Affecting Affirm Checkout 1h 13m US
Started Nov 06, 2024, 06:55 PM UTC· resolved Nov 06, 2024, 08:09 PM UTC
- identified Nov 06, 2024, 06:55 PM UTC
We have identified the cause of the disruption to our checkout service and are currently attempting to fix the issue.
- monitoring Nov 06, 2024, 07:27 PM UTC
The fix has been implemented, and we are seeing recovery. We will continue to monitor the situation closely.
- resolved Nov 06, 2024, 08:09 PM UTC
This incident has been resolved.