Resolved after 1 hour, affecting US and US - Shop Pay Installments, on November 29, 2024.
We are seeing recoveries across our services. We are still monitoring our services to ensure they recover fully.
Affected components
Update timeline
- investigating Nov 29, 2024, 07:03 PM UTC
We are experiencing an increase in errors across services in the US related to checkout that is degrading the checkout flow. We are working on identifying the issue and will update as soon as possible.
- identified Nov 29, 2024, 07:18 PM UTC
Our teams have identified the issue and are working on fixing the issue.
- monitoring Nov 29, 2024, 07:23 PM UTC
Our teams have implemented a fix and are seeing our services recover. We will continue monitoring to ensure our services maintain operational.
- monitoring Nov 29, 2024, 07:44 PM UTC
We are seeing recoveries across our services. We are still monitoring our services to ensure they recover fully.
- resolved Nov 29, 2024, 08:04 PM UTC
Our services have fully recovered. This incident is now resolved.
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