Affirm incident

Affirm Services Impacted

Resolved after 1 day 1 hour, affecting US, on April 9, 2025.

resolved Apr 10, 2025, 08:53 PM UTC

Our teams have identified the root cause and resolved the issue. Services are fully available.

Started
Apr 09, 2025, 06:55 PM UTC
Resolved
Apr 10, 2025, 08:53 PM UTC
Duration
1d 1h
Detected by Pingoru
Apr 09, 2025, 06:55 PM UTC

Affected components

US

Update timeline

  1. investigating Apr 09, 2025, 06:55 PM UTC

    Affirm services are currently impacted. We are working on identifying the root cause and mitigating the problem to restore service as soon as possible.

  2. investigating Apr 09, 2025, 07:14 PM UTC

    We are still working on identifying the root cause of the issue and the impact. Affirm services are still impacted.

  3. investigating Apr 09, 2025, 07:35 PM UTC

    We are still working on investigating the root cause of the issue and are monitoring the issue.

  4. monitoring Apr 09, 2025, 07:38 PM UTC

    The issue has been mitigated and services have returned to functionality. Our teams are working on ensuring that services maintain functioning and that the issue maintains mitigated.

  5. monitoring Apr 09, 2025, 10:04 PM UTC

    We are still monitoring our services to ensure that the issue does not arise again. Affirm services maintain fully operational at this time.

  6. resolved Apr 10, 2025, 08:53 PM UTC

    Our teams have identified the root cause and resolved the issue. Services are fully available.

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