Affirm incident

Affirm API endpoints may be affected by latency degradation.

Resolved after 1 hour 49 minutes, affecting US and US and 1 more, on August 21, 2025.

monitoring Aug 21, 2025, 06:54 PM UTC

The issue affected our Cloud Edge Provider. They have implemented a fix and we are observing latency coming back to baseline.

Started
Aug 21, 2025, 06:06 PM UTC
Resolved
Aug 21, 2025, 07:56 PM UTC
Duration
1h 49m
Detected by Pingoru
Aug 21, 2025, 06:06 PM UTC

Affected components

USUSUSUSUS - Shopify Payments AppUSCA - Shopify Payments AppCanadaCanadaCanada

Update timeline

  1. investigating Aug 21, 2025, 06:06 PM UTC

    We are investigating an issue that is affecting latency of Affirm endpoints.

  2. monitoring Aug 21, 2025, 06:54 PM UTC

    The issue affected our Cloud Edge Provider. They have implemented a fix and we are observing latency coming back to baseline.

  3. resolved Aug 21, 2025, 07:56 PM UTC

    This incident has been resolved.

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