Resolved after 1 day 2 hours, affecting US, on August 27, 2025.
The login functionality has maintained functional and the merchant dashboard is fully functional. This incident is now resolved.
Affected components
Update timeline
- investigating Aug 27, 2025, 08:29 PM UTC
Some merchants may experience issues when logging into their merchant dashboards with MFA. Our teams are working on confirming the root cause of the issue and mitigating the impact. We will update as soon as possible.
- investigating Aug 28, 2025, 12:20 AM UTC
Our teams are still working on identifying the root cause of the issue.
- identified Aug 28, 2025, 02:45 PM UTC
We have identified the root cause of the issue and are working on implementing a fix.
- identified Aug 28, 2025, 08:13 PM UTC
The fix has been deployed and login functionality of the merchant dashboard has been restored. We will continue monitoring this before resolving.
- resolved Aug 28, 2025, 10:51 PM UTC
The login functionality has maintained functional and the merchant dashboard is fully functional. This incident is now resolved.
Your product runs on more than Affirm
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services