Affirm incident
Temporary Conversion Rate Impact via external Major US Mobile Service outage
Resolved after 4 hours 14 minutes, affecting US, on September 29, 2025.
We are continuing to monitor a temporary degradation to Affirm US conversion rates between ~8:20 - 8:40 AM PT. User's ability to complete checkout was impacted by a service degradation to a major cell network with significant market share in the US. We have seen recovery and are continuing to confirm the details.
Affected components
Update timeline
- monitoring Sep 29, 2025, 04:02 PM UTC
We are continuing to monitor a temporary degradation to Affirm US conversion rates between ~8:20 - 8:40 AM PT. User's ability to complete checkout was impacted by a service degradation to a major cell network with significant market share in the US. We have seen recovery and are continuing to confirm the details.
- resolved Sep 29, 2025, 08:16 PM UTC
This incident has been resolved.
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