Aeries Software incident

Degraded Performance

Resolved after 22 hours 2 minutes, affecting AWS CA, on May 27, 2025.

identified May 27, 2025, 07:51 PM UTC

We are continuing to work on a fix for this issue.

Started
May 27, 2025, 04:45 PM UTC
Resolved
May 28, 2025, 02:48 PM UTC
Duration
22h 2m
Detected by Pingoru
May 27, 2025, 04:45 PM UTC

Affected components

AWS CA

Update timeline

  1. investigating May 27, 2025, 04:45 PM UTC

    We are currently experiencing degraded performance. Our engineers are currently investigating.

  2. identified May 27, 2025, 05:35 PM UTC

    The issue has been identified and will be addressed during a maintenance window tonight. Performance has improved and is expected to remain operational for the rest of the business day.

  3. identified May 27, 2025, 07:51 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved May 28, 2025, 02:48 PM UTC

    This incident has been resolved.

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