Adobe Document Cloud incident

Acrobat: Performance issue

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Resolved after 10 minutes, affecting Acrobat, on October 14, 2026.

resolved Oct 21, 2026, 06:42 AM UTC

We’ve reduced the severity level of the performance issue and will no longer be publishing updates.

Started
Oct 14, 2026, 07:10 AM UTC
Resolved
Oct 14, 2026, 07:20 AM UTC
Duration
10m
Detected by Pingoru
Oct 14, 2026, 07:10 AM UTC

Affected components

Acrobat

Update timeline

  1. monitoring Oct 14, 2026, 07:25 AM UTC

    We’re investigating a performance issue.

  2. monitoring Oct 14, 2026, 07:27 AM UTC

    We’ve changed the impact start date for the performance issue.

  3. monitoring Oct 14, 2026, 07:28 AM UTC

    We’ve changed the impact start date for the performance issue.

  4. resolved Oct 14, 2026, 07:28 AM UTC

    We’ve resolved the performance issue.

  5. resolved Oct 21, 2026, 06:42 AM UTC

    We’ve reduced the severity level of the performance issue and will no longer be publishing updates.

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