Adobe Document Cloud incident

Adobe Acrobat Sign: Performance issue

Resolved after 25 minutes, affecting Adobe Acrobat Sign, on October 13, 2026.

resolved Oct 13, 2026, 04:35 PM UTC

We’ve reduced the severity level of this issue and will no longer be publishing updates.

Started
Oct 13, 2026, 04:10 PM UTC
Resolved
Oct 13, 2026, 04:35 PM UTC
Duration
25m
Detected by Pingoru
Oct 13, 2026, 04:10 PM UTC

Affected components

Adobe Acrobat Sign

Update timeline

  1. monitoring Oct 13, 2026, 04:12 PM UTC

    Our monitoring systems have alerted to a potential issue.

  2. monitoring Oct 13, 2026, 04:35 PM UTC

    We've changed the Services impacted for this issue.

  3. resolved Oct 13, 2026, 04:35 PM UTC

    We’ve reduced the severity level of this issue and will no longer be publishing updates.

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