Adobe Document Cloud incident

Adobe Acrobat Sign: Performance issue

Resolved after 17 minutes, affecting Adobe Acrobat Sign, on October 11, 2026.

monitoring Oct 11, 2026, 10:22 AM UTC

We’re investigating a performance issue.

Started
Oct 11, 2026, 09:43 AM UTC
Resolved
Oct 11, 2026, 10:00 AM UTC
Duration
17m
Detected by Pingoru
Oct 11, 2026, 09:43 AM UTC

Affected components

Adobe Acrobat Sign

Update timeline

  1. monitoring Oct 11, 2026, 09:54 AM UTC

    We’re investigating a performance issue.

  2. monitoring Oct 11, 2026, 09:56 AM UTC

    We've reduced the severity level of the performance issue and will no longer be publishing updates.

  3. monitoring Oct 11, 2026, 10:22 AM UTC

    We’re investigating a performance issue.

  4. resolved Oct 11, 2026, 10:30 AM UTC

    We’ve resolved the performance issue.

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