Adobe Document Cloud incident

Acrobat: Performance issue

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Resolved after 1 hour 53 minutes, affecting Acrobat, on October 7, 2026.

resolved Oct 12, 2026, 10:11 AM UTC

We’ve reduced the severity level of the performance issue and will no longer be publishing updates.

Started
Oct 07, 2026, 09:22 AM UTC
Resolved
Oct 07, 2026, 11:15 AM UTC
Duration
1h 53m
Detected by Pingoru
Oct 07, 2026, 09:22 AM UTC

Affected components

Acrobat

Update timeline

  1. monitoring Oct 07, 2026, 11:37 AM UTC

    We’re investigating an availability issue.

  2. resolved Oct 07, 2026, 12:17 PM UTC

    We’ve resolved the availability issue.

  3. resolved Oct 12, 2026, 10:11 AM UTC

    We’ve reduced the severity level of the performance issue and will no longer be publishing updates.

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