Aderant incident

Onyx Partial Outage - CAN, UK, APA, & EU

Resolved after 6 minutes, affecting Onyx CAN and Onyx UK and 1 more, on June 9, 2026.

investigating Jun 09, 2026, 06:36 PM UTC

We are currently experiencing an issue that is preventing users from logging into the Onyx web application in the CAN, UK, APA, and EU regions. Onyx US is functioning normally. Our team is actively investigating the problem. Onyx rule validations are functioning normally and generating alerts in other applications without any issues.

Started
Jun 09, 2026, 06:36 PM UTC
Resolved
Jun 09, 2026, 06:43 PM UTC
Duration
6m
Detected by Pingoru
Jun 09, 2026, 06:36 PM UTC

Affected components

Onyx CANOnyx UKOnyx APAOnyx EU

Update timeline

  1. investigating Jun 09, 2026, 06:36 PM UTC

    We are currently experiencing an issue that is preventing users from logging into the Onyx web application in the CAN, UK, APA, and EU regions. Onyx US is functioning normally. Our team is actively investigating the problem. Onyx rule validations are functioning normally and generating alerts in other applications without any issues.

  2. resolved Jun 09, 2026, 06:43 PM UTC

    This incident has been resolved.

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