Aderant incident

Conflicts Partial Outage - Conflicts File Opening Services

Resolved after 8 hours 44 minutes, affecting Conflicts US and Conflicts APA and 1 more, on November 26, 2024.

monitoring Nov 26, 2024, 01:44 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 26, 2024, 05:25 AM UTC
Resolved
Nov 26, 2024, 02:09 PM UTC
Duration
8h 44m
Detected by Pingoru
Nov 26, 2024, 05:25 AM UTC

Affected components

Conflicts USConflicts APAConflicts UKConflicts CAN

Update timeline

  1. identified Nov 26, 2024, 05:25 AM UTC

    We are currently experiencing a partial outage for Aderant Conflicts. This outage only affects Conflicts File Opening Services, resulting in failures to authenticate the API. Our engineering team is actively investigating the issue and working to restore full functionality as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. Further updates will be provided as soon as more information becomes available. Thank you for your understanding.

  2. monitoring Nov 26, 2024, 01:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 26, 2024, 02:09 PM UTC

    This incident has been resolved.

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