Aderant incident

Onyx Partial Outage - US

Resolved after 29 minutes, affecting Onyx US, on April 15, 2025.

monitoring Apr 15, 2025, 08:44 PM UTC

A fix has been implemented, and we are currently monitoring the results.

Started
Apr 15, 2025, 08:24 PM UTC
Resolved
Apr 15, 2025, 08:54 PM UTC
Duration
29m
Detected by Pingoru
Apr 15, 2025, 08:24 PM UTC

Affected components

Onyx US

Update timeline

  1. investigating Apr 15, 2025, 08:24 PM UTC

    We are currently experiencing an issue that is preventing users from logging into the Onyx web application. Our team is actively investigating the problem. Rest assured, the Rules are functioning normally and generating alerts in other applications without any issues.

  2. monitoring Apr 15, 2025, 08:44 PM UTC

    A fix has been implemented, and we are currently monitoring the results.

  3. resolved Apr 15, 2025, 08:54 PM UTC

    This incident has been resolved.

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