Aderant incident

Aderant Identity Outage

Resolved after 5 minutes, affecting iTimekeep US and Conflicts US and 1 more, on July 31, 2025.

resolved Jul 31, 2025, 02:10 PM UTC

The Aderant Identity service is now fully operational. A fix has been implemented and we are actively monitoring the results.

Started
Jul 31, 2025, 02:05 PM UTC
Resolved
Jul 31, 2025, 02:10 PM UTC
Duration
5m
Detected by Pingoru
Jul 31, 2025, 02:05 PM UTC

Affected components

iTimekeep USConflicts USPassive Time Assistant – USOnyx USCloud AR USiTimekeep CANConflicts APAPassive Time Assistant – APAOnyx CANiTimekeep UK

Update timeline

  1. identified Jul 31, 2025, 02:05 PM UTC

    We are currently experiencing an outage with Aderant Identity, which is preventing users from logging into products that rely on this service. Our team has pinpointed the root cause and is actively implementing a fix. We will continue to provide regular updates as we work to restore full functionality. Thank you for your patience.

  2. resolved Jul 31, 2025, 02:10 PM UTC

    The Aderant Identity service is now fully operational. A fix has been implemented and we are actively monitoring the results.

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