Resolved after 1 hour 14 minutes, affecting Onyx US, on September 3, 2025.
As iTimekeep is experiencing an issue in the US, Onyx access is currently unavailable at this region. New logins cannot be completed; however, users who were logged in before the issue began can still access the system.
Affected components
Onyx US
Update timeline
- investigating Sep 03, 2025, 02:45 PM UTC
As iTimekeep is experiencing an issue in the US, Onyx access is currently unavailable at this region. New logins cannot be completed; however, users who were logged in before the issue began can still access the system.
- resolved Sep 03, 2025, 04:00 PM UTC
This incident has been resolved.
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