Addigy incident
Issue affecting Apple Push Notification service (APNs) certificates
Resolved after 52 minutes, affecting Addigy MDM Service, on August 3, 2026.
This issue has been resolved. To create or renew your push certificate, first download a fresh AddigyCSR.plist from your Addigy instance, then upload it to Apple’s APNs portal. An older AddigyCSR.plist file will not work. If you still see errors after using a newly downloaded file, please open a support ticket and we will assist.
Affected components
Update timeline
- identified Aug 03, 2026, 04:01 PM UTC
We are aware of an issue affecting Apple Push Notification service (APNs) certificates. Customers attempting to create or renew a push certificate through the Apple portal may see a “Certificate Signature Verification failed” error. We have identified the cause and a fix is in progress. Existing enrolled devices are not affected. This impacts new push certificate creation and renewals only. If you are blocked by this, please open a support ticket at [email protected] so we can track your case. We will post an update here as soon as the fix is confirmed.
- resolved Aug 03, 2026, 04:54 PM UTC
This issue has been resolved. To create or renew your push certificate, first download a fresh AddigyCSR.plist from your Addigy instance, then upload it to Apple’s APNs portal. An older AddigyCSR.plist file will not work. If you still see errors after using a newly downloaded file, please open a support ticket and we will assist.
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