Acuity Scheduling incident

Acuity Scheduling Service Outage

Resolved after 29 minutes, affecting Acuity Scheduling, on May 19, 2026.

identified May 19, 2026, 05:05 PM UTC

We are currently experiencing a service disruption where existing users are unable to create new Acuity trials. Our Engineering team has identified the root cause and is working to implement a solution. All users and services may be affected. We will provide an update as soon as possible.

Started
May 19, 2026, 05:05 PM UTC
Resolved
May 19, 2026, 05:35 PM UTC
Duration
29m
Detected by Pingoru
May 19, 2026, 05:05 PM UTC

Affected components

Acuity Scheduling

Update timeline

  1. identified May 19, 2026, 05:05 PM UTC

    We are currently experiencing a service disruption where existing users are unable to create new Acuity trials. Our Engineering team has identified the root cause and is working to implement a solution. All users and services may be affected. We will provide an update as soon as possible.

  2. resolved May 19, 2026, 05:35 PM UTC

    This incident has been resolved.

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