Resolved after 1 hour 31 minutes, affecting Acuity Scheduling, on February 18, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Acuity Scheduling
Update timeline
- investigating Feb 18, 2025, 10:04 PM UTC
We are currently investigating an issue that is affecting users trying to start trial accounts.
- identified Feb 18, 2025, 10:28 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 18, 2025, 10:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 18, 2025, 11:35 PM UTC
This incident has been resolved.
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