Acuity Scheduling incident

Issues using PayPal at checkout to pay for Acuity Scheduling subscriptions

Resolved after 3 hours 26 minutes, affecting Acuity Scheduling, on March 27, 2025.

identified Mar 27, 2025, 09:00 PM UTC

We are continuing to work on a fix for the issue.

Started
Mar 27, 2025, 06:10 PM UTC
Resolved
Mar 27, 2025, 09:37 PM UTC
Duration
3h 26m
Detected by Pingoru
Mar 27, 2025, 06:10 PM UTC

Affected components

Acuity Scheduling

Update timeline

  1. investigating Mar 27, 2025, 06:10 PM UTC

    We’re currently experiencing issues with using PayPal at checkout to pay for Acuity Scheduling subscriptions. Our Engineering team is working to identify the root cause and implement a solution. We will provide an update as soon as possible.

  2. identified Mar 27, 2025, 06:58 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 27, 2025, 09:00 PM UTC

    We are continuing to work on a fix for the issue.

  4. resolved Mar 27, 2025, 09:37 PM UTC

    This incident has been resolved.

Your product runs on more than Acuity Scheduling

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →