Acuity Scheduling incident
Square hardware unable to pair and process transactions in the Acuity Admin mobile app
Minor Vendor's status page →
Resolved after 4 days 1 hour, affecting Acuity Scheduling, on April 4, 2025.
The issue has been mitigated and we are monitoring the results.
Affected components
Acuity Scheduling
Update timeline
- investigating Apr 04, 2025, 06:36 PM UTC
We are currently investigating an issue regarding Acuity Admin mobile app users unable to paid or process transactions using Square hardware.
- investigating Apr 04, 2025, 07:21 PM UTC
We are continuing to investigate this issue.
- investigating Apr 05, 2025, 12:57 AM UTC
We are continuing to investigate this issue.
- investigating Apr 07, 2025, 10:00 AM UTC
We are continuing to investigate this issue.
- investigating Apr 08, 2025, 11:59 AM UTC
We are continuing to investigate this issue.
- monitoring Apr 08, 2025, 06:35 PM UTC
The issue has been mitigated and we are monitoring the results.
- resolved Apr 08, 2025, 07:51 PM UTC
This incident has been resolved.
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