Acuity Scheduling incident

Acuity customers are experiencing increased latency and intermittent errors.

Resolved after 2 hours 4 minutes, affecting Acuity Scheduling, on April 10, 2025.

monitoring Apr 10, 2025, 03:08 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 10, 2025, 02:06 PM UTC
Resolved
Apr 10, 2025, 04:10 PM UTC
Duration
2h 4m
Detected by Pingoru
Apr 10, 2025, 02:06 PM UTC

Affected components

Acuity Scheduling

Update timeline

  1. investigating Apr 10, 2025, 02:06 PM UTC

    We are currently investigating the issue.

  2. identified Apr 10, 2025, 02:37 PM UTC

    The root cause has been identified and we are working on a fix.

  3. monitoring Apr 10, 2025, 03:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 10, 2025, 04:10 PM UTC

    This incident has been resolved.

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