Resolved after 1 hour, affecting Acuity Scheduling, on May 12, 2025.
A fix has been implemented, and the issue has been mitigated. We are monitoring the results.
Affected components
Acuity Scheduling
Update timeline
- investigating May 12, 2025, 03:15 PM UTC
Users are unable to start a new trial from the Acuity frontsite.
- monitoring May 12, 2025, 03:58 PM UTC
A fix has been implemented, and the issue has been mitigated. We are monitoring the results.
- resolved May 12, 2025, 04:15 PM UTC
The issue has been resolved.
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