Acuity Scheduling incident
Acuity Scheduling / Undelivered SMS Reminders
Major Vendor's status page →
Resolved after 1 hour 7 minutes, affecting Acuity Scheduling, on September 9, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Acuity Scheduling
Update timeline
- investigating Sep 09, 2025, 06:18 PM UTC
SMS reminders are not being delivered for some customers. We're investigating the cause and will provide an update as soon as possible.
- identified Sep 09, 2025, 06:52 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 09, 2025, 07:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 09, 2025, 07:26 PM UTC
This incident has been resolved.
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