Resolved after 41 minutes, affecting Acuity Scheduling, on October 27, 2025.
The issue was determined to be a problem with our observability tool, rather than an issue affecting Acuity businesses and clients.
Affected components
Acuity Scheduling
Update timeline
- monitoring Oct 27, 2025, 11:37 AM UTC
Some clients may have had issues paying for and confirming appointments around 7am-7:30am US Eastern time. A fix has been implemented and we are monitoring the results.
- resolved Oct 27, 2025, 12:19 PM UTC
The issue was determined to be a problem with our observability tool, rather than an issue affecting Acuity businesses and clients.
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