Acquia incident

Acquia DAM Degraded Performance

Resolved after 8 hours 57 minutes, affecting Acquia DAM and Assets and Templates and 1 more, on April 29, 2026.

resolved Apr 30, 2026, 12:30 AM UTC

The underlying cause of this issue has been addressed. All affected services have been restored. All services are operational at this time.

Started
Apr 29, 2026, 03:33 PM UTC
Resolved
Apr 30, 2026, 12:30 AM UTC
Duration
8h 57m
Detected by Pingoru
Apr 29, 2026, 03:33 PM UTC

Affected components

Acquia DAMAssets and TemplatesEntriesPortalsWorkflowAcquia DAM

Update timeline

  1. investigating Apr 29, 2026, 03:33 PM UTC

    We are investigating an issue where the global navigation bar is taking longer to load than expected.

  2. investigating Apr 29, 2026, 09:08 PM UTC

    We are continuing to investigate an issue where the global navigation bar is taking longer to load than expected.

  3. identified Apr 29, 2026, 10:40 PM UTC

    We have identified the issue causing the global navigation bar to take longer to load than expected, and we are working on a fix.

  4. resolved Apr 30, 2026, 12:30 AM UTC

    The underlying cause of this issue has been addressed. All affected services have been restored. All services are operational at this time.

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