Acquia incident

AcquiaDAM sites not available

Resolved after 2 hours 13 minutes, affecting Acquia DAM and Acquia DAM, on July 21, 2026.

resolved Jul 22, 2026, 01:21 AM UTC

We've resolved the issue affecting the availability of some sites. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.

Started
Jul 21, 2026, 11:08 PM UTC
Resolved
Jul 22, 2026, 01:21 AM UTC
Duration
2h 13m
Detected by Pingoru
Jul 21, 2026, 11:08 PM UTC

Affected components

Acquia DAMAcquia DAM

Update timeline

  1. identified Jul 21, 2026, 11:08 PM UTC

    Investigating - We're aware of an issue affecting the availability of some sites and are actively investigating.

  2. identified Jul 21, 2026, 11:11 PM UTC

    We’ve identified the issue affecting the availability of some sites and are actively working on resolving the issue.

  3. monitoring Jul 21, 2026, 11:48 PM UTC

    A fix has been implemented and we are monitoring to ensure stability.

  4. resolved Jul 22, 2026, 01:21 AM UTC

    We've resolved the issue affecting the availability of some sites. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.

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