Acquia incident

ACN Cannot pull new pods

Resolved after 18 minutes, affecting Acquia Cloud Next, on October 20, 2025.

resolved Oct 20, 2025, 05:37 AM UTC

The issue with image pulls across multiple clusters in the eu-central-1 region has now been resolved. The team is continuing to monitor the situation to ensure ongoing stability.

Started
Oct 20, 2025, 05:19 AM UTC
Resolved
Oct 20, 2025, 05:37 AM UTC
Duration
18m
Detected by Pingoru
Oct 20, 2025, 05:19 AM UTC

Affected components

Acquia Cloud Next

Update timeline

  1. investigating Oct 20, 2025, 05:19 AM UTC

    We've detected an issues with image pulls in multiple cluster for the eu-central-1 region.

  2. monitoring Oct 20, 2025, 05:31 AM UTC

    We have investigated and detected an issue with image pulls across multiple clusters in the eu-central-1 region. Our team has actively implemented a workaround to resolve this issue and is currently monitoring the situation.

  3. resolved Oct 20, 2025, 05:37 AM UTC

    The issue with image pulls across multiple clusters in the eu-central-1 region has now been resolved. The team is continuing to monitor the situation to ensure ongoing stability.

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