Acquia incident
Acquia has detected a temporary service interruption in the Acquia ticketing system
Critical Vendor's status page →
Resolved after 2 hours 7 minutes, affecting Acquia Support Systems, on October 20, 2025.
The Acquia Support Ticket System has returned to normal and is now functioning properly.
Affected components
Acquia Support Systems
Update timeline
- investigating Oct 20, 2025, 08:24 AM UTC
We are currently investigating an interruption of service for the Acquia ticketing system. In the interim, please file tickets by calling the Acquia Support telephone number for your service region, which can be found at https://docs.acquia.com/support/guide/#hours-of-operation We will provide additional information as it becomes available.
- resolved Oct 20, 2025, 10:32 AM UTC
The Acquia Support Ticket System has returned to normal and is now functioning properly.
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