Acquia incident
Acquia has detected an interruption in our ability to launch new applications for Cloud Platform Professional
Resolved after 2 days 1 hour, affecting Cloud Platform Professional and Drupal Cloud UI, on October 25, 2025.
The issue impacting Acquia Cloud Professional (ACP) service is now fully resolved. All new sales and server configuration services for ACP are now available and fully operational. Thank you for your patience while our team worked on this resolution.
Affected components
Update timeline
- investigating Oct 25, 2025, 09:19 PM UTC
Acquia is currently investigating an issue with the Acquia Cloud Professional service. While we are investigating this issue, we are temporarily disabling new sales and server configuration services. We will provide more information as it becomes available.
- identified Oct 27, 2025, 07:43 PM UTC
Acquia has identified the cause of the issue impacting Acquia Cloud Professional service. We are currently working on a mitigation. New sales and server configuration services for ACP continue to be disabled for now. We will provide more information as it becomes available.
- identified Oct 27, 2025, 09:55 PM UTC
Acquia has identified the cause of the issue impacting Acquia Cloud Professional service and are currently working on a mitigation. New sales and server configuration services for ACP continue to be disabled for now. We will continue to provide more information as it becomes available.
- resolved Oct 27, 2025, 10:55 PM UTC
The issue impacting Acquia Cloud Professional (ACP) service is now fully resolved. All new sales and server configuration services for ACP are now available and fully operational. Thank you for your patience while our team worked on this resolution.
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